Virgin Voyages has stepped up and reassured its sailors that the line stands with them if they have any difficulty due to recent challenges with air travel. The letter provided to Cruise Addicts stated that they understand it’s been a challenging time to travel, especially with numerous unexpected flight cancellations lately. At Virgin Voyages, we always want our Sailors to feel taken care of from the moment they book until they’re back on shore. So we’re doing something to make things a little smoother when plans hit turbulence.
Here’s what the line is sharing with its Sailors:
We’ve Got You
Flight cancellations = uncertainty.
Who needs more stress before their vacation’s even started?
This isn’t what you signed up for or what you deserve, and it certainly isn’t your fault.
Virgin Voyages has always been for you. If your flight gets canceled and you can’t make your voyage, reach out to Sailor Services with your airline cancellation confirmation, and we’ll grant you an immediate future voyage credit.
We can also help you navigate rebooking options to get you here.
What we can’t guarantee: no cancellations. What we can guarantee: we’ll take care of you. We can also guarantee – No Kids.
When things get back to normal, we’ll be right here, ready to take you away from all of it. You’re definitely going to need it. The smiles are on us.
That’s a promise.
That’s our way.
Because it’s The Virgin Way.
Bravo Virgin Voyages, thank you for taking care of your Sailors and stepping up with this incredible gesture during a difficult time for Cruise Addicts.
