Silversea Cruises has risked causing upset with the guests onboard by changing the docking time for disembarkation day once guests had already boarded, because of a photo opportunity for the ship.
The current 10-night cruise on the newest ship in the fleet, Silver Nova, is due to finish on 15th March 2024, but the ship will now only dock at Fort Lauderdale at 11am, 4 hours after the original docking time.
The reason for this is because Silverseas’ parent company, the Royal Caribbean Group, has made plans for the ship to make a slight diversion so that she can be photographed alongside two other new cruise ships.
Royal Caribbean International’s Icon of the Seas, and Celebrity Cruises’ Celebrity Ascent, are both near the Silver Nova on 13th March and so the decision has been made to set up a shoot so that the three newest ships in their respective fleets can be seen alongside each other.
However, Silversea only announced this to guests once they had already boarded their cruise, acknowledging that some guests may now need to make changes to their travel plans as they may miss flights or other transfers once the cruise ends.
The cruise line has said that any guests who booked their onward travel through Silversea will have the schedules reviewed automatically, and that any changes will be arranged by the cruise line.
For guests who made their own travel arrangements, the cruise line as agreed to reimburse “reasonable” out-of-pocket expenses if they need to change or cancel their travel.
The letter that informed guests of the change did invite guests to the meeting of the ships, welcoming them to stand on the pool deck during the drone photography session.
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Jenni Fielding is the founder of Cruise Mummy. She has worked in the cruise industry since 2015 and has taken over 30 cruises. Now, she helps over 1 million people per month to plan their perfect cruise holidays.
